Degraded Performance

Incident Report for Glofox

Resolved

This incident has been resolved.
Posted Aug 18, 2020 - 19:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results - performance is now returning to expected levels. Thank you for your patience while we resolved this issue.
Posted Aug 18, 2020 - 18:17 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 18, 2020 - 17:58 UTC

Investigating

We are currently experiencing degraded performance across our platform in all regions. This may result in the software being slow to load. We are investigating the issue and will have an update soon.
Posted Aug 18, 2020 - 17:47 UTC