Issue with Electronic Agreements loading

Incident Report for Glofox

Resolved

This issue has now been resolved.

Posted Sep 26, 2023 - 18:54 UTC

Monitoring

Our 3rd party provider has implemented a fix and Glofox Electronic Agreements should now be functioning correctly. We are monitoring this closely to ensure the problem has been fully mitigated.

Posted Sep 26, 2023 - 18:47 UTC

Identified

Our 3rd party provider has identified the issue and we are working with them to resolve this as soon as possible. Thank you for your patience.

Posted Sep 26, 2023 - 18:29 UTC

Investigating

We are currently investigating an issue with a 3rd party which is slowing down the creation of Electronic Agreements.

Posted Sep 26, 2023 - 17:33 UTC

This incident affected: Glofox Application.