Degraded performance on Dashboard

Incident Report for Glofox

Resolved

This incident has now been resolved. Performance on Glofox dashboard is back to normal.

Posted Nov 15, 2022 - 20:38 UTC

Monitoring

A fix has been implemented and we are monitoring performance to confirm the problem has been mitigated.

Posted Nov 15, 2022 - 20:16 UTC

Identified

We have identified a performance issue with one of our database replicas, which is causing a portion of requests to be slower. We are working towards resolution.

Posted Nov 15, 2022 - 19:00 UTC

Investigating

Users might be experiencing some slowness on the Glofox dashboard. We are currently investigating the issue.

Posted Nov 15, 2022 - 18:45 UTC

This incident affected: Glofox Application.