Degraded Performance

Incident Report for Glofox

Resolved

This incident has been resolved.

Posted May 28, 2020 - 12:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 28, 2020 - 12:58 UTC

Update

We are continuing to work on a fix for this issue (related to a 3rd party dependency issue) so we are working on restoring service as soon as possible

Posted May 28, 2020 - 12:52 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 28, 2020 - 12:46 UTC

Investigating

We are currently experiencing degraded performance across our platform in all regions. We are investigating the issue and will have an update soon.

Posted May 28, 2020 - 12:46 UTC