Asia performance

Incident Report for Glofox

Resolved

This incident has been resolved.

Posted Nov 18, 2019 - 11:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2019 - 10:50 UTC

Identified

Availability in Asia is active again and should be working but service is still not at full capacity

Posted Nov 18, 2019 - 09:26 UTC

Update

We are continuing to investigate this issue.

Posted Nov 18, 2019 - 09:12 UTC

Investigating

Service is currently degraded for customers within Asia Pacific, due to an outage with a third party hosting provider. Traffic is currently being rerouted via Europe, and some services may be slow to load as a result.

Posted Nov 18, 2019 - 09:11 UTC